BATEL Car Hire

The minimum age requirement is 18. For drivers under the age of 21 the "Young Driver" condition will be included in the rental agreement. An additional daily fee of 29.90 BRL per day applies for every vehicle type.

It is only allowed to drive the rented vehicle within the territory of Brazil. In case of breaching that rule by the customer, the rental agreement may be terminated by the lessor with immediate effect and the contracted protections such as Collision Damage Waiver (CDW/TP), Third Party Liability (SLI), Glass and Tires coverage may be cancelled.

All rentals where the vehicle is not returned to the same location as it is collected from will be subject to a one way fee. The one way fee varies based on car category, location and pick up date. The exact amount of the one way fee will be displayed during the reservation process when entering the dates, desired route and car category.

If the renter does not choose to purchase an optional fuel product at the start of the rental period and does not return the vehicle with the same level of fuel as at the start of the rental period (as indicated on the Rental Agreement) the renter will be required to pay a refueling service fee calculated as the difference between the fuel level recorded on the Rental Agreement and that recorded upon the return of the vehicle multiplied by the fuel price displayed at the branch. Unused or excess fuel will not be refunded.

It is mandatory to present a physical credit card in the customer's name with an available limit for pre-authorization and/or future payments. We accept cash in the form of BRL, debit/credit card payment upon return of the vehicle. Credit Cards Honored: American Express®, MasterCard® and VISA®. An authorization on the credit card will be taken on all rentals and the deposit amount may vary, based on the pickup location, dates of rental, and type of vehicle rented. This authorization amount may be used toward damage or late charges in the event vehicle is returned with damage or late.

All customers must be over 18 years old, have a valid driver’s license from country of origin, valid passport, CRNM (National Migration Registration)/Boarding pass, and a physical credit card in addition to the valid driver’s license. The name on the credit card must match the name of the renter. A percentage of the final amount of the rental agreement (12%) will be charged as a rental/service fee to cover operating costs and help maintain a great quality infrastructure. If the driving license is written in a language and characters different to those of the country of rental, an International Driving Permit is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines. Renters with licenses from countries who are not part of the International Driving Permit Agreement should carry a certified translation.

Choosing to purchase this protection, the customer has coverage for bodily harm to third parties, material damage to third parties and moral damage to third parties up to the limits below: Bodily harm to third parties: 200.000 BRL Material damage to third parties: 100.000 BRL Moral harm to third parties: 10.000 BRL The customer will bear Localiza's indemnification for operating costs, limited to the above amount, whenever responsible for the damage. SLP has a deductible of 1.000 BRL .