Doha Hamad International Airport (DOH) Car Hire

The Airport location is open from 7 am to 12 midnight Sat. to Thu. and closed on public holidays and Fridays. After Hours reservations received during working hours are attended by a Rental Agent at any time of day. After hours delivery charge is QAR 100 per delivery at airport counter. Out of hours returns should be arranged at prior notice at the time of rental pickup or by contacting the rental branch during branch operating hours. After hours collection at airport counter charge is QAR 100 per collection at airport counter.

Minimum rental age - 21 years. There is no young driver's surcharge.

Vehicles cannot be driven in any other country. Ferry crossings with the vehicle are not permitted.

Collision Damage Waiver limits the customers financial responsibility for loss or damage of the rental vehicle. The maximum excess that is payable in the event of one of these incidents ranges from 500.00 to 1000.00 QAR. The maximum excess will vary depending on the vehicle you are renting. Please ask at time of rental for further information on which excess applies. In the case of an accident a complete valid police report is mandatory and must be provided to location staff when reported.

Delivery and Collection is available on-request to customer location/residence at additional charge of QAR 200 within Doha city limits and QAR 400 outside Doha city limits (in excess of 25 km radius). A valid driving license, passport, credit card is required to be presented to our employee at the time of delivery and/or collection. Delivery and Collection outside of counter operating hours will also incur an additional out of hours fee of QAR 100. To arrange Delivery and Collection please contact us via tel: 00974 50400624.

Vehicles can be returned at any location within Qatar. No one-way fees apply.

As a customer, you can choose how to pay for fuel or EV recharging when returning the vehicle. Fuel Policy at Non-Airport locations: You may refuel the vehicle to the same level as received at the time of rental. If you choose not to refuel the vehicle to the same fuel level, you will be charged the local rate, which is typically above the local fuel price. A full tank of fuel or a fully charged EV is not guaranteed. Fuel Policy at Airport Locations: You may refuel the vehicle to the same level as received at the time of rental. If you choose not to refuel the vehicle to the same fuel level, you will be charged the local rate, which is typically above the local fuel price. EV Policy (all locations): Electric charging facilities in Qatar are free of cost. No fees are applicable for EVs returned at a lower charge than received, however we do appreciate if you do recharge electric vehicles to a similar level as received at the time of rental. Note: Local fuel rates may vary by the area in which you are renting a vehicle. A full EV charge is considered above 80%.

All major debit and credit cards, issued by either American Express, Mastercard and Visa are accepted. All cards presented must be in the renter's name. Traveler checks, prepaid cards, cash and retail store cards are not accepted as methods of payment. Digital cards (Apple Pay/Google Pay etc.), cash and debit cards can be used to settle any outstanding balances at the end of the rental. A security deposit plus the estimated cost of the rental will be taken at the time of rental. The deposit is 2000 QAR for all vehicle categories.

Roadside assistance is provided by the rental location. Roadside assistance is available 24-7 by calling the number displayed in the rental car windscreen sticker. This service is free of charge. Roadside Assistance includes mechanical assistance, towing, replacement car, lockouts, lost keys and pickups. This protection is subject to the terms and conditions of your rental contract and applicable laws.

All drivers must present a fully valid driving license. Electronic or digital driving licenses are not accepted. All drivers must have held their license for at least 1 year. In addition, all foreign renters must present a valid passport. A valid credit card in the renter's name must be presented upon collection of the vehicle. Local renters and holders of a Qatar Residence Visa must present a valid Qatari Driving License free of endorsements and penalties. If the driving license is written in a language and characters different from those of the country of rental, an International Driving Permit is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines. Renters with licenses from countries who are not part of the International Driving Permit Agreement should carry a certified translation. Customers can drive in the country of rental using their driving license from their country of origin for up to 6 months. If staying in the country longer, customers are required to obtain a Qatari Driving License.

SCDW can be purchased to reduce your excess to zero. In the case of an accident a complete valid police report is mandatory and must be provided to location staff when reported.

Follow signs from Arrivals lounge to the car rentals lounge where the car rental counter is located.

Comprehensive insurance coverage provided on all vehicles with the following limits of maximum liability of the insurance carrier: 1. Own Damage: up to the insured value less the legal depreciation OR the market value whichever is the lesser at the accident date. 2. Third Party property damage: unlimited. 3. Third party bodily injury and/or death: unlimited up to the Court Decision. 4. Personal accident to passengers or drivers: up to QAR 200,000 per person as per the PAB scale benefits defined. 5. Towage charges: up to QAR 350 per accident for the insured vehicle. ALL ABOVE are subject to accident occurring while the insured motor vehicle is being driven on paved streets or traffic intended roads within the state of Qatar as a result of: - Collision or overturning - Fire occasioned by self-ignition or lightning - Theft or attempted theft or burglary - Malicious acts of other - Fall or dispersal of objects The normal insurance exclusions apply for accidents caused by – driving through a red traffic light/disobeying manual instructions of the police, driving under the influence of any substance, driving without valid driving licence, self induced accidents/attempted suicide and similar exclusions to insurance claims.

Theft Protection (TP) covers theft of the vehicle only, subject to the original keys of the vehicle being returned to the rental station. TP does not cover - the theft of any special / additional equipment fitted to the vehicle including additional fiittings (eg GPS/Navsat) - the items/belongings of the renter/passengers luggage or personal belongings which were in the stolen vehicle. - Insurance claim for Theft protection requires a *valid and complete police report for the theft of the vehicle *handover of the original key of the vehicle to the renting station Exclusions • If the Vehicle is stolen or damaged because of negligence or more specifically (but without limitation) as a result of keys being left in the Vehicle whilst it is unattended or *keys/vehicle having been delivered to an unauthorised person; *failure to use the anti-theft system appropriately, *any failure by you to return the keys to the rental counter or *if you left the Vehicle unlocked when you weren't using it; • Theft of or damage to personal and / or work related goods or possessions and any goods being transported in or on the Vehicle. *failure to notify rental counter within 24 hours of the theft of the car *loss of vehicle when under the influence of any type or form of substance causing an effect upon the driving and memory capabilities of the renter/driver of the vehicle